Day: 14 January 2021

Chatbots in Education

Why Chatbots are a Great Asset for Universities

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Chatbots are an additional communication channel between an organisation and its customers. A chatbot will automatically and instantly respond without human intervention. The technology is based on AI, natural language processing, and text analysis and has slowly been improving over the last few years. This technology is a boon for universities around the world. It
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Saïd Business School & C-BIA in the time of COVID-19

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Like many organisations during COVID-19, Saïd Business School (SBS) has had to cope with the pressures of changing working practices, increased workloads, budgetary pressures and remote-working. But unlike most, it now had its client base of students from 67 countries scattered around the globe. It faced a mammoth challenge in continuously and seamlessly connecting these
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