Chatbots in Education

Why Chatbots are a Great Asset for Universities

Chatbots are an additional communication channel between an organisation and its customers. A chatbot will automatically and instantly respond without human intervention. The technology is based on AI, natural language processing, and text analysis and has slowly been improving over the last few years. This technology is a boon for universities around the world. It
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Anthony Dent photo

Anthony Dent – Consultant, Director & Umpire!

Anthony Dent is an IT professional with over of 30 years experience. He has a computer science background specialising in databases, formal development and project management. He now leads a double life, splitting his time evenly between two major roles. One as a testing and assurance specialist in the energy industry and the other as
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Säid Business School Photo

Saïd Business School & C-BIA in the time of COVID-19

Like many organisations during COVID-19, Saïd Business School (SBS) has had to cope with the pressures of changing working practices, increased workloads, budgetary pressures and remote-working. But unlike most, it now had its client base of students from 67 countries scattered around the globe. It faced a mammoth challenge in continuously and seamlessly connecting these
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Universities around the world are experimenting with Blockchain

Student Blockchains: helping Universities Become Digital and Improve Trust

Blockchain is known as the best tamper-proof technology in the world. There is no known way to fool it. This decentralized ledger system is being experimented with around the world in many sectors, including Education. For example, the Central New Mexico Community College provides new graduates with a diploma that is authenticated and recorded on
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Keep Calm New

Part 3: a Logic Apps case study

Has there ever been a better time to automate everything? This is the last of a Three-part series of posts on Cloud-based integration in response to the ‘New Normal’ of IT. In the first post, we looked at the business case and benefits of using the latest technology to automate everything, cloud or on-premise. In
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Keep Calm New

Part 2: cloud-based tools to the rescue!

Has there ever been a better time to automate everything? This is the second of a three-part series of posts on Cloud-based integration in response to the ‘New Normal’ of IT. In the Part One, we looked at the business case and benefits of using the latest technology to automate everything, cloud or on-premise. Below
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Keep Calm New

Part 1: the remote-working business challenge

Has there ever been a better time to automate everything? This is the first of a Three-part series on Cloud-based integration in response to the ‘New Normal’ of IT. In this post, we look at the business case and benefits of using the latest technology to automate everything, cloud-based or on premise. In the Second,
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quality and price

21st Century IT Outsourcing: Saving Money AND Improving Customer Satisfaction!

The impact of COVID 19 on UK Higher Education COVID 19 has increased student numbers, put severe pressure on income and accelerated online teaching across the Higher Education sector. (We took a look at the major challenges and opportunities for IT departments posed by COVID 19 in this post so won’t repeat them here!) One
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